FAQ

Frequently Asked Questions

Here are a few answers to our most common questions

What size would I wear?

All our T-shirts are standard American sizes. You can view the size guide [here]

How soon will my order be delivered?

Typically all orders are shipped out a day after they are placed. Orders within Lagos are delivered the next day while orders outside Lagos are delivered within 3 – 5 business days from the day the order was placed. Orders going outside Nigeria take about 10 days.

I received a wrong size. How do I replace it?

All you have to do is to send a mail to orders@hingees.com stating details of the order and the replacement that is required. Returns are only acceptable not more than 21days after the order was placed. Also, the items should be worn or washed.

How does your delivery work?

We partner with third party courier service to fulfil all our orders

Do I need to create an account to place an order?

No, you do not need to create an account to place an order.

What Payment methods do you accept?

We accept payment with debit and credit cards. We also accept bank transfer

Do you take Custom orders

No, we do not take custom orders.

What does shipping cost?

The cost of shipping depends on your location. You’ll need to enter your address at check out to view shipping cost

Can I track my order?

Tracking is provided by our delivery partners. You’ll get an email with tracking number once your order leaves our warehouse.

How do I care for my tees?

Our designs are printed with different techniques on different kinds of fabric. The basic care for your garment is to wash with cold water without bleach or harsh detergents.

What print methods do you use for your t-shirts?

We use screen printing with soft inks as well as flex printing

Will the printing fade?

For screen printed T-shirts, the ink will fade a little over time depending on usage and care.

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