Orders:
1. What size would I wear?
All our T-shirts are standard American sizes. You can view the size guide [here]
2. How soon will my order be delivered?
Typically all orders are shipped out a day after they are placed. Orders within Lagos are delivered the next day while orders outside Lagos are delivered within 3 – 5 business days from the day the order was placed. Orders going outside Nigeria take about 10 days.
3. I received the wrong size. How do I replace it?
All you have to do is to send a mail to shop@hingees.com stating details of the order and the replacement that is required. Returns are only acceptable, not more than 7 days after the order was placed. Also, the items should not be worn or washed.
The recipient would cover pick-up and delivery costs.
4. How does your delivery work?
We partner with a third-party courier service to fulfill all our orders
5. Do I need to create an account to place an order?
No, you do not need to create an account to place an order.
6. What Payment methods do you accept?
We accept payment with debit and credit cards. We also accept bank transfer
7. Do you take custom orders
No, we do not accept custom orders.
8. What does shipping cost?
The cost of shipping depends on your location. You’ll need to enter your address at checkout to view the shipping cost
9. Can I track my order?
Tracking is provided by our delivery partners. You’ll get an email with a tracking number once your order leaves our warehouse.
10. How do I care for my tees?
Our designs are printed with different techniques on different kinds of fabric. The basic care for your garment is to wash it with cold water without bleach or harsh detergents.
11. What print methods do you use for your t-shirts?
We use screen printing with soft inks as well as flex printing
12. Will the printing fade?
The ink will fade a little over time for screen-printed T-shirts depending on usage and care.
